Frequently Asked Questions
If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.
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Have you ever sold machines in the ** country? Can I come to on-site to see it?
We currently export to more than 30 countries and have agents in Germany, Italy, Portugal, Turkey, Iran, South Korea, and Vietnam.
You can provide customer information for customer consultation, or provide customer feedback content for reference.
How long does the machine can be used?
Normal maintenance, normal use, normal time replacement of wearing parts and wearing parts, the machine can be used for 5-10 years.
What is the working energy consumption of the mask machine? What is the energy consumption from the mask machine to the packaging machine?
Different models and optional content have different energy consumption.
How long does the machine to be used continuously? How long does the machine need to stop and rest after using?
The machine can be used continuously, stopping for half an hour every 10 hours.
Follow the maintenance instructions to maintain the machine regularly.
How long we will get the machine?
Delivery time depend on machine model, standard machine normally can shipping out within 5-10days, special machine up to our PI confirmed delivery date. And after shipping you just need wait the ship container arrived to you.
How about the installation? Do you have after-sale service?
We will send professional technician to your company to install the machine and train your staff until they could operate the machine independently.
As Excellent As Gosunm Intelligent. The main products are
labeling machine,
dws equipment,
filling machine,
packing machine,
mask machine,
sealing machine
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