Frequently Asked Questions
If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.
Categories
Do you have after-sale service? What does the after-sale service provide?
Our company's after-sales service is the most praised by customers.
We provide instruction manuals, installation videos, and a list of commonly used accessories.
At the same time, we have established a dedicated remote sales service guidance team for online guidance around the clock.
Our after-sales service content is: one-year warranty and lifetime maintenance.
The customer will request to change the brand of electrical appliances to a well-known international brand. How to reply if they are worried about that the brand we use cannot be bought in their country?
In terms of electrical device reliability, there is almost no gap between domestic and international brands, and our machines with gaps are already using international brands. Our machines are maintained for life, and the electrical appliances brands we choose are all verified by long-term stable use.
Do you have a list of wearing parts? Will you given it away? Which parts will you give away?
All of our equipment has a list of wearing parts, and a part of wearing parts will be
given away. For other common accessories, a list of optional accessories will be provided.
How long is the machine warranty? What is the warranty?
Our contract has agreed warranty items and warranty duration, usually wearing parts are not guaranteed, and others are guaranteed for one year.
Where do you produce equipment and parts?
Our company is located in Dongguan, the world's famous manufacturing capital. All machines are produced locally in Dongguan. Our company conducts machining by itself, and the sheet metal parts are processed by a long-term cooperative processing center.
After purchasing the machine, can you assist in purchasing raw materials?
Yes, we have cooperating raw material manufacturers. The performance of the raw materials
is verified by our company, the price is very competitive, and the overall cost
performance is relatively high.
As Excellent As Gosunm Intelligent. The main products are
labeling machine,
dws equipment,
filling machine,
packing machine,
mask machine,
sealing machine
Privacy settings